In Scrum the Product Owner is relatively starkly defined. They are the owner of the Product Backlog and represent the “customer”. In many organizations, they “go it alone”, trying their best to represent business needs for their teams. What’s often missing in this approach is a wonderful collaborative connection between the teams’ testers and the Product Owner.
This is a connection where testers help to define and refine requirements, broaden the testing landscape and align it to customer needs, provide a collaborate conduit between the customer and the team, assure that the team is building the “right thing”, and helping to demonstrate complete features. This relationship is not only central to the team, but facilitates transparency and helps gain feedback from the entire organization.
Join seasoned agile coach Bob Galen as he shares stories and techniques for doing just this. You will return to your agile teams with new ideas and techniques for helping your Product Owner and team deliver better received and higher value products; not just by “testing”, but by “fostering collaboration”.